Privacy Policy

Protecting Your  Privacy

This website is owned and operated by Diamante Teeth Whitening. We know how important your personal data is to you and we take the security of your personal data seriously. 

This Privacy Notice tells you about the different types of personal data that Diamante collects and uses, how we handle as well as telling you how we store it and make sure how it stays safe.This Privacy Notice also tells you about your rights when it comes to your personal data.
We really hope that this Privacy Notice is able to answer any questions that you may have about your personal data, but if it doesn’t just let us know and we’ll do our best to help.
We may need to update this Privacy Notice from time to time and if we do and we have to make any significant changes, then we will, of course, let you know but are welcome to come back and check this any time you want.

Who we are

Diamante is a UK-based, mobile teeth whitening service with a head office which can be found at 35 Carlton Crescent, Southampton, SO15 2EW. You can contact us in the following ways:

Phone: Freephone – 0808 1644332
Email: enquiries@diamanteteethwhitening.com

What personal data we collect and why we collect it

Diamante uses your personal data so that we are able to provide you with the information, the products or the services that you have asked for.

For example, we will need your name, contact details and location to deal with any enquiry or booking made. We will need your address to allow us to visit your property for the mobile whitening. We will also need your payment details for any of our products or services that you purchase.

Diamante may use your details to send you information about other services or products that we believe that will be of interest to you from time to time and we have a legitimate interest to do so, but of course, you will always have the option of telling us not to contact you in this way. If you do not wish to receive this information then please just let us know.

Business Data

In relation to our business clients, Diamante will process the personal data of our key contacts within the business so that we can effectively provide our services to them.

Special Category Data

We do not process special category data unless it is required for the services or goods that you order from us.

Withholding Information

You can withhold information from us of course, but this may limit what we are able to offer you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Who we share your data with

Third parties in order to comply with statutory obligations. Such organisations include the Government authorities, law enforcement bodies (for example HMRC)

Visitor comments may be checked through an automated spam detection service

Our trusted partner companies in order to provide you with our services and/or products (for example our delivery service providers)

Our trusted service providers that we use to run our business (for example our IT provider)

Where we do share personal data with other parties, please rest assured that we have the right contractual agreements in place to ensure that these parties only process the personal data that Diamante tells them to and that they have the appropriate measures in place to make sure your personal data stays safe.

Additional information

How we protect your data
Diamante are really serious about make sure your personal data stays safe. We have appropriate technical and operational security measures in place to make sure we always protect your personal data. Only those people in Diamante that needs to see your information has access to it and all of our staff are trained to make sure they always maintain the confidentiality and security of any such information.

Debt Recovery
We may have to on occasion provide and receive personal data from third parties where it is necessary to recover debts due to us.

Credit Card Payments
On occasion, we may take payments via credit card either online or over the phone. We are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS) and we can confirm that no card details are stored by us.

Transmission of Your Personal Data Outside of the EAA
Diamante does not transfer any of your personal data to any country outside the EEA. If we do have to do this, then we will make sure that there is adequate security in place to protect your personal data.

Your Rights

You have rights in relation to your personal data and you can ask Diamante for the following:

The access information about the personal data Naturawhite is processing about you and also to obtain a copy of it;
To stop sending you marketing messages;
To object to certain processing activities;
The get any incorrect or incomplete data Naturawhite holds on you changed; and
To stop processing your personal data (in some circumstances;
Diamante won’t charge you for this unless we feel that your requests are manifestly excessive or unfairly repetitive.

If you want to exercise any of these rights, or if you have any concerns about how your personal data is being processed by Diamante, please contact us and we will do our very best to address any concerns that you may have, but if you’re still unhappy and still think that Diamante hasn’t complied with your rights or has not handled your personal data correctly, then you can complain directly to the Information Commissioner at www.ico.org.uk

Data Retention

Diamante has to keep a hold of different types of personal data for different periods of time depending on what it is. For example, we have to keep financial information for 6 years in order to satisfy HMRC requirements. For more information on this, email us at enquiries@diamanteteethwhitening.com.

If you have any questions about privacy please contact us at enquiries@diamanteteethwhitening.com.